Frequently Asked Questions
How do I book a private journey with OHH! ITALY?
Once your private itinerary has been refined and approved, we will send you the payment details. You may pay by secure Stripe link or bank transfer. Our team coordinates the process clearly and discreetly, so every step feels simple from confirmation to departure.
How do I request a customized itinerary?
Share your dates, preferred destinations, interests, travel style and any special requirements. From there, our concierge team designs a tailored proposal around your pace, expectations and occasion. You can contact us through the website or begin with a direct message.
A traveler — or a private assistant — contacts OHH! ITALY with an idea, a destination, an occasion or a requirement. Preferences, timing, who is traveling and any special needs are discussed. OHH! ITALY then designs a tailor-made journey, coordinates the selected travel services, and prepares a tailored proposal. Once agreed, OHH! ITALY coordinates the relevant elements. Complex and multi-destination travel is supported where the itinerary requires it.
Which services does OHH! ITALY offer?
OHH! ITALY designs tailor-made journeys and coordinates selected travel services through independent hotels, villas, drivers, guides and specialist partners chosen for the brief. These may include accommodation, private transfers, restaurants, museum access, wine tastings, cooking classes, concierge support and dedicated assistance for agencies, travel managers and private clients.
Is traveling with OHH! ITALY safe?
Yes. We work with trusted local partners and selected suppliers, and each reservation is coordinated with care. Insurance options and travel support can be included according to the type of journey and the needs of each guest.
Why plan your journey with OHH! ITALY?
We bring the entire journey into one coordinated service. Itinerary design, reservations, transfers, experiences, documents and local support are managed around the same plan, reducing stress and avoiding fragmented communication. Our team selects each supplier carefully, so guests do not need to spend hours comparing options online.
Can I request VIP or 24/7 concierge support?
Yes. Upon request, we provide personalized concierge support before and during the journey. This service is designed for guests who require privacy, flexibility, fast coordination and dedicated assistance throughout their time in Italy, including private families, multi-generational groups, private groups and personal assistants.
What can be included in a private tour?
A private tour can include accommodation, restaurant reservations, private transfers, guides, museum visits, cultural experiences, activities, concierge support, travel information and insurance options. Every element is selected according to the itinerary, the destination and your preferred level of service.
Can I share my OHH! ITALY experience?
Of course. Guests are welcome to share their experience on social media, tag OHH! ITALY or send us a testimonial after the journey. We always respect privacy and only publish guest stories with permission.
How does a private journey with OHH! ITALY take shape?
A traveler — or a private assistant — contacts OHH! ITALY with an idea, a destination, an occasion or a requirement. Preferences, timing, who is traveling and any special needs are discussed. OHH! ITALY then designs a tailor-made journey, coordinates the selected travel services, and prepares a tailored proposal. Once agreed, OHH! ITALY coordinates the relevant elements. Complex and multi-destination travel is supported where the itinerary requires it.
Can private families, multi-generational groups or a personal assistant use this path?
Yes. The existing How It Works and VIP Support pages describe the same commissioning path for private families, multi-generational travel, private groups and assistants. There is no separate family-office or celebrity department; coordination stays with the concierge.